Sales Executive / Relocation & Logistics（Japanese-Speaker）
Singapore Business-level Japanese (JLPT N1–N2)
Business-level Japanese (JLPT N1–N2) required (Direct liaison with Japanese clients on enquiries, requests and relocation arrangements.)
Japanese logistics and relocation provider · Singapore (Central)
Salary: SGD 3,800 – 4,200 / month
Handle relocation sales and customer service at a Japanese logistics company in central Singapore. The company offers a one-stop range of logistics services, including freight forwarding and warehousing. You will be responsible for the day-to-day management of all aspects of customer service, handling general inbound enquiries, requests and feedback by phone and email, and working with the overseas relocation team to deliver a high standard of service. The position involves liaising directly with Japanese-speaking clients, and calls for "hunter" sales experience in winning new business. The company is looking for hunter sales experience with an excellent track record, strong communication and negotiation skills, a pleasant demeanour and positive attitude, the ability to work as a team player with people of all levels and diverse backgrounds, and an outgoing, affable personality. A logistics or supply chain qualification, two to three or more years of sales experience in relocation services or logistics, and JLPT N1 are advantages. Working conditions are as follows. Hours: Monday to Friday 8:30am to 5:30pm, and alternate Saturdays 8:30am to 12:30pm Work style: flexible working time and telecommuting Bonus: AWS Insurance and medical: group medical insurance; dental and specialist reimbursement Leave: statutory leave Development: training and development opportunities Eligibility: Singapore Citizens and Permanent Residents (no work pass sponsorship)
Responsibilities
- Manage all aspects of customer service day to day
- Handle general inbound enquiries, requests and feedback by phone and email
- Work with the overseas relocation team to deliver a high standard of service
- Liaise directly with Japanese-speaking clients
- Win new business as a hunter-style salesperson
Requirements
- Singapore Citizens or Permanent Residents (no work pass sponsorship)
- Business-level Japanese, to liaise directly with Japanese-speaking clients
- Diploma or degree
- Hunter sales experience with an excellent sales track record
- Strong communication and negotiation skills
- A pleasant demeanour and positive attitude
- A team player who works well with people of all levels and diverse backgrounds
- An outgoing and affable personality
- A qualification in logistics or supply chain management (advantage)
- 2–3+ years of sales experience in relocation services or logistics (advantage)
- JLPT N1 (advantage)