Senior Consultant / PMO（Japanese-Speaker）
Singapore Business-level Japanese (JLPT N1–N2)
Business-level Japanese (JLPT N1–N2) required (Liaison with Japanese stakeholders and clients throughout the implementation project.)
Japanese consulting firm · Singapore
Salary: SGD 8,000 – 10,500 / month
Support the Project Manager on a reconciliation system implementation for a banking client, covering multiple country streams, through a Japanese consulting firm in Singapore. This is a yearly renewable contract role. The firm provides business transformation, IT strategy and digital solutions across Southeast Asia. You will support the Project Manager in planning, tracking and coordinating project activities, and lead, monitor and document business user task activities in line with project governance standards. You will prepare user task documents such as migration plans and results, UAT plans and evaluations, BCP plans and BCP drill plans, and other planning or evaluation documents. You will develop and maintain project plans, schedules, progress dashboards and status reports, monitor timelines, dependencies and deliverables to identify and escalate delays or risks, and consolidate weekly and monthly updates for internal stakeholders and client management. You will make sure the client's PM framework, compliance requirements and documentation templates are followed, update business procedures to reflect new system functions and operational changes, help with change requests, risk and issue tracking and lessons-learned documentation, and coordinate communication between business users, IT teams and other stakeholders, while maintaining professional consulting standards and confidentiality. The firm is looking for strong UAT experience covering planning, execution and reporting, strong documentation skills, a basic understanding of system implementation lifecycles and strong stakeholder management. Banking experience (especially operations), consulting experience, prior system implementation projects, familiarity with reconciliation systems or banking operations, and leadership or team coordination exposure are advantages. Working conditions are as follows. Contract: yearly renewable contract Hours: 9:00am to 6:00pm Location: two sites in Singapore, changing as the project progresses
Responsibilities
- Support the Project Manager in planning, tracking and coordinating project activities across multiple country streams
- Lead, monitor and document business user task activities in line with project governance standards
- Prepare user task documents: migration plans and results, UAT plans and evaluations, BCP plans and BCP drill plans
- Develop and maintain project plans, schedules, progress dashboards and status reports
- Monitor timelines, dependencies and deliverables, escalating delays or risks when necessary
- Consolidate weekly and monthly updates for internal stakeholders and client management
- Ensure the client's PM framework, compliance requirements and documentation templates are followed
- Update business procedures to reflect new system functions and operational changes
- Help with change request management, risk and issue tracking, and lessons-learned documentation
- Coordinate communication between business users, IT teams and other stakeholders
- Maintain professional consulting standards, confidentiality and strong stakeholder relationships
Requirements
- Eligible to work in Singapore, or able to obtain a work pass
- Business-level Japanese and good English, to liaise with Japanese stakeholders and clients
- Bachelor's degree in a related field
- 3+ years of PMO or business support experience
- Strong UAT experience, including planning, execution and reporting
- Strong documentation skills (PowerPoint, Excel, Word)
- Basic understanding of system implementation lifecycles
- Strong stakeholder management
- Banking industry experience, especially in operations (advantage)
- Consulting firm experience (advantage)
- Prior involvement in system implementation projects (advantage)
- Familiarity with reconciliation systems or banking operations (advantage)
- Leadership or team coordination exposure (advantage)