Senior Presales Network Consultant（Japanese-Speaker）
Singapore Business-level Japanese (JLPT N1–N2)
Business-level Japanese (JLPT N1–N2) required (Presenting solutions and negotiating with Japanese counterparts and the head office, in writing and in person.)
Japanese telecommunications company · Singapore (Central)
Salary: SGD 7,000 – 9,000 / month
Support the sales team as a network presales consultant at the regional headquarters of a Japanese information and communications company in central Singapore. The company is a wholly owned subsidiary of a Japanese ICT company and a one-stop provider of communication services; its Singapore office serves as regional headquarters, providing global and local communication services tailored to each market for companies growing their business in the region. You will provide consultation, solutions and product knowledge to the sales team, identify customers' business and technical requirements and create sales opportunities with the right solution, and design solutions that achieve customer business outcomes and maximise their investment and satisfaction. You will present solutions to customers and prepare the technical offer and its cost. You will keep up with market trends to address customer requirements and find new products and services to strengthen the existing focus solutions, work closely with focus technology and business partners to build and grow those relationships, hand ordered projects over to the postsales team, and help retain customers and upsell the company's services. The company is looking for five years of IT experience in networking, strong business acumen with a keen interest in keeping up with current technologies, and customer-facing experience. Skills in Cisco data centre technologies, network security (firewalls, VPN and so on), Cisco ISE or Cisco WLAN are a plus. Working conditions are as follows. Hours: Monday to Friday, 8:30am to 5:30pm Bonus: variable bonus (December and June) Leave: 12 days annual leave, adding one day a year up to a maximum of 22 Insurance: group hospitalisation and surgical insurance with outpatient and dental benefits; personal accident insurance Health: annual health screening Career: career growth opportunities Visa: a work pass can be applied for if necessary; candidates based outside Singapore can apply
Responsibilities
- Provide consultation, solutions and product knowledge to the sales team
- Identify customers' business and technical requirements and create sales opportunities with the right solution
- Design solutions that achieve customer business outcomes and maximise their investment and satisfaction
- Present solutions to customers and prepare the technical offer and its cost
- Keep up with market trends and find new products and services to strengthen existing focus solutions
- Work closely with focus technology and business partners to build and grow relationships
- Hand ordered projects over to the postsales team
- Help retain customers and upsell the company's services
Requirements
- Good verbal and written communication, presentation and negotiation skills in English and Japanese, to liaise with the Japan counterpart and head office
- 5 years of IT experience in networking
- Strong business acumen and a keen interest in keeping up with current technologies
- Experience in a customer-facing role
- Diploma or above
- Skills in one or more of Cisco data centre technologies, network security (firewalls, VPN, etc.), Cisco ISE or Cisco WLAN (advantage)