Sales Engineer / Intralogistics（Japanese-Speaker）
Malaysia Business-level Japanese (JLPT N1–N2)
Business-level Japanese (JLPT N1–N2) required (Selling to Japanese-affiliated customers and coordinating with the head office sales team in Japan on technical and commercial issues.)
Japanese equipment manufacturer · Selangor
Salary: MYR 10,000 – 11,000 / month (negotiable)
Handle technical sales for a Japanese equipment manufacturer in Selangor, working primarily with Japanese-affiliated companies in Malaysia. The company supplies automated material handling systems and equipment for warehouses, distribution centres and manufacturing plants, and delivers end-to-end services spanning sales, engineering, installation and long-term maintenance. On the sales side you will drive new business acquisition and grow assigned accounts, handling the full sales cycle from customer enquiries, costing and quotations to tender submissions, negotiation and closing. You will also run cost studies and sales analysis to support pricing and business planning, negotiate tender agreements and contract terms, work towards sales and order targets, prepare sales reports and performance updates, and follow up on customer payments. On the customer side you will make regular visits, mainly in the Penang area (around one or two trips a month), attend technical and commercial clarification meetings, deliver technical presentations and product demonstrations tailored to customer requirements, and provide after-sales support. When required you will coordinate customer visits to the Japanese head office and demonstration facilities. You will work closely with internal engineering and technical support teams and with the head office sales team in Japan, and manage sales-related projects from initiation to completion. Over time you will take on team coordination, supervisory and operational management responsibilities as part of a succession plan for the general manager role. The company is looking for someone independent, detail-oriented and able to work under pressure, with strong interpersonal, communication and relationship-building skills. Experience with Japanese-affiliated companies, leadership or team management, intralogistics, material handling or industrial automation sales, and project management are advantages. Working conditions are as follows. Hours: Monday to Friday, 8:00am to 5:00pm Bonus: annual bonus based on company revenue Allowances: commuting allowance, outstation allowance, entertainment expense reimbursement, and a company car for sales-related travel Medical and benefits: annual outpatient medical claims for the employee and family, a long service award, and statutory benefits Travel: domestic trips to the Penang area once or twice a month, occasional regional trips to Thailand, and occasional trips to Japan
Responsibilities
- Drive new business acquisition, primarily with Japanese-affiliated companies in Malaysia
- Manage and grow assigned customer accounts while identifying new opportunities
- Handle the full sales cycle: enquiries, costing, quotations, tender submissions, negotiation and closing
- Conduct cost studies and sales analysis to support pricing strategies and business planning
- Negotiate tender agreements and contract terms with customers
- Visit customers regularly, mainly in the Penang area (around one or two trips a month)
- Attend technical and commercial clarification meetings with customers
- Deliver technical presentations and product demonstrations based on customer requirements
- Provide after-sales support and maintain strong customer satisfaction
- Coordinate customer visits to the head office and demonstration facilities in Japan when required
- Work closely with internal engineering and technical support teams to ensure smooth project execution
- Coordinate with the head office sales team in Japan to resolve issues and provide solutions
- Manage sales-related projects from initiation to completion
- Maintain accurate customer contact information and sales records
- Achieve sales targets and order objectives set by management
- Prepare and submit sales reports and performance updates
- Follow up on customer payments to ensure timely collection
- Gradually take on team coordination, supervisory and operational management as part of a general manager succession plan
Requirements
- Japanese at JLPT N1 level or equivalent, to liaise with Japanese clients and the head office
- Business-level English, spoken and written
- 5+ years in engineering sales or B2B technical sales (candidates from material handling, manufacturing, industrial automation or related engineering fields are welcome)
- Bachelor's degree in mechanical or electrical engineering, or a related field
- Willing to travel domestically and internationally
- Able to read and understand technical drawings (full AutoCAD proficiency is not required — onboarding training is provided)
- Proficient in Microsoft Office
- Independent, detail-oriented and able to work under pressure
- Strong interpersonal, communication and relationship-building skills
- Experience with Japanese-affiliated companies or in Japanese business environments (advantage)
- Leadership or team management experience (advantage)
- Intralogistics, material handling or industrial automation sales experience (advantage)
- Project management experience (advantage)